Next Generation

Call Center Services

Are you ready to outsource? Customers are more demanding than ever, requiring multiple channels of communication. That is why at Aloha Online we handle large volumes of both incoming and outgoing telephone calls. Our company’s call center specializes in telesales, customer service, technical assistance and more.  Outsourcing to a call center saves time and money on staffing, office space, professional equipment, and high overhead costs. So what are you waiting for? Let’s find a way to work together today!

Location: Knin, Croatia

Our Company - Aloha Online j.d.o.o.

Aloha Online j.d.o.o. is a call center company headquartered in Knin, Croatia. We are an official sales partner of one of Croatia’s largest telecom providers: Optima Telekom.

We provide next generation call center services, and deliver outstanding customer service, technical support, and sales support using state of the art technology and software. 

Our agents are native speakers in Croatian and English and also bilingual in German, and Italian. 

Our company is a smart outsourcing solution for companies looking for a reliable partner to expand globally to provide multiple channels of communication for their business. Outsourcing these services will help you save time and money on staffing and large overhead costs, and will give you the time to focus on the core of your business. 

aloha online jdoo
official partner

Currently a Partner with Croatia's Leading Telecom Provider:
Optima Telekom

Our company is currently an premium sales partner with one of Croatia’s industry
leaders in 
the telecom market: Optima Telekom d.d. 

Because of this successful partnership in providing telesales services for Optima Telekom, we have gained valuable experience in the competitive telecom industry, and our skilled agents have learnt to provide an impressive level of professionalism and customer service skills. Our agents focus on providing results in customer acquisition, lead generation, telemarketing, up-selling, and know how to stay competitive in this very fast-moving industry.

Together we can achieve more! #teamwork

Multilingual Agents

Our company's strength lies in the diverse talent of our agents. We have agents fluent in Croatian, English, and German to cater to emerging market demands and customer satisfaction.

Outsource Your Workforce

Proactively generate leads, increase sales, retain customers and save on large overhead costs by outsourcing your customer service and sales department!

Solutions and Results

We not only focus on achieving our targets and providing the best customer support, we enjoy producing results for our clients, and helping their businesses grow.

Teamwork makes the Dream work!

Teamwork is a crucial part of sucess, that is why at Aloha Online we find it important for colleagues to work well together, cooperate, 
and embrace them to use their individual skills and provide constructive feedback.


“Individual commitment to a group effort –
that is what makes a team work, a company work, a society worka civilization work.” 

– Vince Lombardi.

Looking for the right call center partner? Here's what we have to offer:

  • Multilingual agents fluent in: Croatian, English, German, and more!
  • Agents skilled in telesales, outbound calling and also up-selling
  • Customer service and technical support agents are also available
  • Reliable partners that can customize our services to suit your exact business needs

At Aloha Online, we believe every customer should be serviced. By outsourcing your support and sales department you will make sure to never miss a potential client. If you are looking for a cost effective solution to increase communication channels within your business and boost revenue, make sure to contact us today!

Let's work together! We're just a phone call away or you can email us below!



Grabovčeva ulica 2,
22300, Knin

Contact info:

Tel: +385 99 822 2230

Working Hours: 

Mon to Sat – 8 AM – 9 PM